Comparing and Analyzing theMain Works and Theories of American and Japanese Quality Gurus

Document Type : Original Article

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Abstract

This research aims to identify, analyze, and compare the main works and theories of American and Japanese quality gurus. It compares the works of (12) American and Japanese quality gurus. They are Walter Shewhart, Edward Deming, Joseph Juran, Philip Crosby, Armand Feigenbaum, Malcolm Baldrige, Tom Peters, Kaoru Ishikawa, Genichi Taguchi, Taiichi Ohno and Massaki Imai. The research reached several results. The most important among them is that quality gurus agree on the importance of continuous improvement of quality as a fundamental principle of quality

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